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Careers

Account Management/Sales

Location: Jackson, TN

American Fire Protection Group (AFPG) is growing! Because of that growth, we are seeking qualified applicants for an open Account Management/Sales position in our Jackson, TN office. This position has a direct impact on the success of our business, making tangible contributions valued by the company and our customers. This is a position where truly get out of it what you put into it!

If you...

  • Thrive on variety during your workdays
  • Are motivated by sales goals
  • Communicate effectively
  • Value trust and honesty
  • Know how to navigate organizational structure to reach decision-makers

…then we would love to talk to you!

What makes someone successful in this role?

  • Being a tenacious go-getter who loves the challenge of seeking out new business.
  • Developing a sound strategy for researching and prospecting new customers.
  • Resiliency – not being fearful of or discouraged by the word “no”.

What can you expect to accomplish in your first year on the job?

  • Building a pipeline and capturing “renewal customers”.
  • Forming strong relationships with your AFPG teammates.
  • Expanding Life Safety Industry knowledge.

Requirements:

  • Sales experience related to the fire and life safety industry and/or building services and maintenance is a plus.
  • Affinity for seeking out and building and maintaining caring and enduring relationships.
  • Possessing a CAN-DO attitude.
  • Strong oral and written communications are a must.
  • Willing to present information and respond to questions from managers, customers, Authorities Having Jurisdiction (AHJ’s), and the general public.
  • Business development and/or marketing experience is a plus.
  • Proficient in use of Microsoft Office Suite (Excel, Word, Outlook). Experience with a CRM system is a plus.
  • Possess a valid driver’s license; in accordance with Company policy.

Responsibilities:

  • Supporting AFPG’s annual growth objectives for our Service/Inspection business.
  • Establishing contact with potential qualified buyers of Inspection Services by diligently scheduling sales calls, following up on leads quickly after they’re identified, and helping to execute outlined marketing strategies.
  • Determining customer needs by conducting site surveys and reviewing your findings with the appropriate customer personnel.
  • Preparing and presenting effective proposals that offer solutions to customer life safety needs.
  • Contributing to the pricing approach of Inspection and Service accounts.
  • Developing and maintaining an active proposal pipeline to support the established sales plan.
  • Providing exceptional customer experiences.
  • Maintaining positive relationships with your office and field teammates through consistent communication about our customers.
  • Working closely with Corporate Inspection Sales Leader to align support with priorities.
  • Supporting other AFPG and APi Group teams in their initiatives as they relate to your territory.
  • Leading customer presentations, “lunch and learns", and other relationship-building activities.
  • Continually developing your understanding of all AFPG pricing strategies, worksheets, and contract terms.
  • Consistently evaluating if you’re “getting the right work with the right customers.”
  • Learning and following the AFPG Operating Code 100% of the time.

Your success will be measured by achievement of these objectives:

  • Meeting or exceeding individual new sales, proposal, and customer connections goals.
  • Being a relentless pursuer of knowledge about emerging technologies in the life safety industry, including updated policies and regulations in your market.
  • Having a minimum of one face-to-face visit with at least one target account each week.
  • Your commitment to speaking with customers that have aged receivables.
  • Actively participating in at least one local trade organization.
  • Taking an existing or potential customer to at least one relationship-building activity per month and being able to identify ROI from these engagements.
  • Being a regular participant in the Learning and Development opportunities available through AFPG and APi Group.
  • Tracking all customer connections, proposals, and wins in AFPG-supported customer relationship management (CRM) system.

Benefits:

APi Group provides competitive compensation and benefits that support the total well-being of you and your family, as well as providing formal learning and development opportunities to continue building great leaders.

Pay Range:

Pay depends on your level of experience and education.

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